In a new deal announced this week, Dell has announced that Google will begin distributing its Google Desktop Search, Google Toolbar, and a Dell-customized Google Homepage inside of some new Dell PCs. While Google has been distributing the Google Toolbar inside HP, Gateway, & Apple computers for a while, this new arrangement is a first for Google Desktop Search, a search engine that searches files on your own PC and displays immediate results as you type.
Microsoft has historically used their operating system agreements with PC manufacturers to prevent certain competing applications from being bundled into PCs. For instance, when Netscape was gaining market share in the late 90’s shortly after Internet Explorer 3.0’s release, they motivated manufacturers to stop bundling Netscape software by offering a discount to those manufacturers. This is partly what started the anti-trust case against the company by the U.S. Department of Justice back in 1997. Since then, Microsoft has been disallowed from such practices. This opens the door for software companies to start making deals with manufacturers to get their software bundled into Windows PCs.
Enter Google. Users equate to advertising revenue for Google; so of course, they want to make as many loyal users as they can. Also looming in the ranks is Windows Vista, Microsoft’s new operating system that is to revolutionize the way we interact with computers. One of the many noticeable enhancements to Vista is its built in search capabilities, both for searching your local files, but also for searching the web via their new MSN Search. And if the past is any indicator, when Microsoft seriously decides it wants to get into an area of technology, there aren’t many forces that can stop it. Just ask Netscape, IBM, Oracle, or the many other companies that have been eliminated, or at least squelched, by Microsoft’s intents.
Now, given all this, it seems Google’s quest to gain user’s loyalty is going to be the only way to prevent Microsoft’s search brigade from taking down the recently gone-public company. A month or two back, Google released the “Google Pack” - a suite of free software, some written by Google, some free or open-source, which combines loads of software goodness into a single, self-updating software package. Included in the pack is: a web browser, virus scanner, screen saver, two chat/instant message clients, their own Desktop Search & Toolbar, and more. They’ve even hinted that a Microsoft Office competitor could be an upcoming part of the Google Pack. If so, Google Pack users would likely be automatically notified that the Office-alternative is now available as a free download.
Investing in desktop users is only one way which Google can help retain user’s loyalty. The rumor-mill has been backlogged with talks of Google doing many things: targeted digital TV advertisements; a world-wide Wi-Fi network that could allow them to have the home page of every connected user; broadband access over power-lines with integrated digital phone & television services; even building their own operating system for low-priced PCs; While there is no official word of a plan from Google, there have been investments in various companies that could back any of these ideas. In the end, though, there is no telling whether Google is looking at any of these options as a serious marketing effort or is simply diversifying investments for financial gain. We have seen an announcement that Google would be building an in-car navigation system in conjunction with Volkswagen utilizing Google Earth technology, and of course this more recent entry into pre-packaged desktop PC software.
With all this activity at Google, and the counter-activity of its chief rival, Microsoft, it will certainly be interesting to see how this battle pans out. In the end, this is nothing more than a healthy, competitive industry that has been churning out new innovations on a pace faster than many folks ever expected. And, who knows, maybe there will never be a winner. Perhaps Microsoft and Google will eventually learn to coexist and allow each other a turf of their own. Or, they’ll be forever enemies like the many Microsoft has already created in its relatively short lifespan. One thing is certain – right now, the consumer can be declared the winner.
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